Contact Us
Support for products, orders, payments, shipping, returns, and more.
Our team is available to assist with product questions, order support, delivery concerns, payment issues, and other customer-service matters related to Tavlqio.
Daily Support Window
8:00 AM - 8:00 PM
How to Reach Us
Our customer support team is available to help with product questions, order assistance, shipping updates, payment concerns, return or refund requests, and general store-related inquiries. We want communication with Tavlqio to be clear, helpful, and easy to access.
Email support is especially helpful when you want to include detailed information such as a product name, order number, or screenshots related to your request. If you prefer direct contact, you can also reach us by phone during service hours.
Before You Order
If you have questions before making a purchase, we encourage you to contact us. We can help with general product guidance, store policy questions, and other pre-purchase concerns to help you shop with confidence.
Providing clear details in your message helps our team respond more efficiently and accurately.
After You Order
If you have already placed an order, we can assist with order status questions, shipping concerns, delivery issues, returns, refunds, and other after-sales support. For the fastest service, please include your order number and the email address used during checkout whenever possible.
Business Information
Tavlqio is operated by Shanghai Jinshengtu Network Technology Co., Ltd.. The registered owner is Tian Qian, and the business address is Room 516, No. 8, Lane 205 Gaoji Road, Sijing Town, Songjiang District, Shanghai, China.
We provide our contact details below so customers can easily reach us regarding support, payment, shipping, or policy-related questions.
If you need help with products, orders, shipping, payments, or returns, please contact us using the support details below. We are happy to assist during our regular service hours.